Training in Business Resources and Trends
From an employee’s perspective, skills gaps are dangerous. You might be an incredibly accomplished network administrator and yet end up displaced by a cloud administrator who has less depth of knowledge, but a wider set of interpersonal and process skills necessary to support a broader role.
Read moreGlobal Knowledge has won an Award of Merit from the Carolina Committee of the Society for Technical Communication (STC) for its development of an advanced Microsoft Lync course.
Read moreWhen a user attempts to print to their Microsoft Office Document Image Writer, the only printer to choose from, nothing happens with their directly-attached printer. What should you do to fix the problem?
Read moreThe ramp-up time for new sales reps is typically six months or longer, and on average sales reps stay in their position for fewer than two years.
A comprehensive on-boarding program can shorten this ramp-up period, ensure sales success, and reduce tur…
Read moreWe’ve all gotten phished before. Phishing is the practice of using fraudulent emails and copies of legitimate websites to extract private data from users for illegal or malicious reasons. Every email user at some point in time will get some sort of phishing email. It’s nearly guaranteed, and their frequency is increasing each day.
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