Training in Business

Training in Business Resources and Trends

HDI 2015: IT Service and Support Management Meets Big Data

Cisco, Cloudera, Featured, Professional Development, Project Management, Routing & Switching, Technology, Training in Business

The first thing I noticed on the floor of HDI 2015 in Las Vegas was the people. Of course there were lots of them, it’s HDI after all, in Las Vegas and the Mandalay Bay! But these attendees were different. What I immediately noticed was the lack of large bags stuffed with tchotchkes. They didn’t seem to be on the stereotypical trade show mission of gathering t-shirts. Indeed, I saw only a couple of booths laden with squeeze toys and other free promotional items typically dispensed at trade shows, conventions and similar events.

Read more

Using Technology to Improve the Margin of Safety in Military Training

Cisco, Cloudera, Featured, Professional Development, Project Management, Routing & Switching, Technology, Training in Business

If the students in a corporate call center training session miss a key concept, it might lead to a loss of profits or customer confidence. If soldiers in a military training class fail to learn or retain certain concepts, it could lead to a loss of lif…

Read more