Is Tailoring Sales Training for Boomers or Millennials Worth It?

Research shows that when implementing change management, effective organizations can dramatically improve results if they tailor training for their generational audiences, whether it’s Boomers, Gen-Xers or Millennials – and those who do realize at least a 66% positive net effect.

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Tips and Tricks for Expediting Service Resolution in Your POWER Server Environment: Part 1

Over the course of the past 28 years or so, I’ve been called upon to assist clients with resolving existing service-related POWER Systems issues, both hardware and software (configuration / application performance) related. Expediting the resolution of service-related issues is key to maintaining a successful environment. Whether you’re a newly initiated or seasoned system administrator, there are three critical elements involved in expediting service resolution: documentation, preparation and conversation!

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