Tips and Tricks for Expediting Service Resolution in Your POWER Server Environment: Part 2

Part 2: Over the course of the past 28 years or so, I’ve been called upon to assist clients with resolving existing service-related POWER Systems issues, both hardware and software (configuration / application performance) related. Expediting the resolution of service-related issues is key to maintaining a successful environment. Whether you’re a newly initiated or seasoned system administrator, there are three critical elements involved in expediting service resolution: documentation, preparation and conversation!

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Building Resilient Systems

In all things data, resilience is a real thing. The current business focus on data includes big data, moving data to a cloud and a drive for mobile data. Each of these approaches addresses a different view of the same data by first adding context to understand what the data means, then processing and storing it efficiently, and finally making the contextualized data accessible everywhere. All of these actions sound good and look good in a presentation, but they also introduce security and system failure points. To reduce the failure points as you do something big, something cloud and something mobile with your data, you need to add resilience to your data systems.

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