Security+ Question of the Week
CCMP is related to?
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Training in Business Resources and Trends
The Value of ITIL® Certifications
The professional certification industry has grown significantly in conjunction with increased growth of various aspects of the information technology field. The Information Technology Infrastructure Library (ITIL®) is a set of best practices designed to describe common approaches that organizations can apply to regular activities conducted by information technology (IT) organizations. The current version of ITIL offers a series of professional certifications designed to attest to an individual’s level of competency in specific areas that ITIL covers, or to attest to an individual’s level of competency in the overall set of ITIL best practices.
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Chief Executive Officer Marissa Mayer’s recent unorthodox approach to hiring new employees – personally reviewing and deciding on which newbie makes the cut at Yahoo, begs the question, is it wise for leadership to spend its much valued time on decisions that others, should be able to make?
Read moreWhy Avaya IP Office Training Could Work for You
bluelaptopProblem: A major Canadian Telecommunications Carrier company needed focused supplemental content for an Avaya CCR Application. They were implementing an Avaya IP Office solution but needed additional understanding of the functions and capabilities in IP Office. To meet their instructional needs, the company needed a custom curriculum including an IP Office Advanced Configuration Application Workshop training course and a one day add-on covering the Avaya CCR Server Reporting application.
Read moreManager Improves Relationships with Coaching and 360-Degree Feedback
The senior manager was so brilliant that his bosses didn’t want to fire him. But he was wearing them out with his constant arguments and resistance to authority. They were hoping desperately that coaching would help him make changes.
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