Training in Business Resources and Trends
The mechanical engineering manager has reported to you, a project manager, that the work due at the end of this week is going to be two weeks late. Your manager has requested that you do not report this to senior management. What does the code require you to do?
Read moreAt what layer does a router de-encapsulate and re-encapsulate?
Read moreI read an article recently that slammed sales people for using the “hard sell” tactic of asking for a decision at the end of a presentation. To paraphrase David Sandler, don’t make presentations without a prior commitment to make a “no” or “yes” at the end of the presentation. Two valuables a sales person possesses[…] Read More
The post Asking for a Commitment Isn’t a Hard Sell Tactic appeared first on Sales Training Blog | Sandler Training.
Read moreConstant change in the technology landscape has been mirrored by the steady evolution of information security. The current information system environment is increasingly complex, comprising storage, servers, LANs/WANs, workstations, Unified Communications, Intranet, and Internet connections.
Read moreVoice over Internet Protocol (VoIP) is quickly growing in popularity for both business and personal use. VoIP is a technology that encapsulates audio or voice communications in a data packet. The subsequent data packet is transmitted over the same data networks used for e-mail, web, and file transfer. VoIP can be as simple as a direct replacement for traditional landline phones. It can also be implemented to replace complex Private Branch eXchange (PBX) systems. Businesses use PBX systems to provide internal control (as opposed to Telco control) of desk extensions, voice mail, call forwarding, remote dialing, conference calling, and intercom features.
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