Trust Leadership and Employee Engagement

In today’s rapidly evolving business and consumer landscape, companies need to be more agile and efficient than ever before. Managers and supervisors have a more complex responsibility of maintaining strong engagement among a very diverse range of employees. Learning strategy frameworks must be interesting and enlightening for all staff members while supporting alignment with business goals.

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What is an ITIL Certification Really Worth?

In order to assess the value of ITIL certifications to individuals and organizations, a survey was created and targeted to individuals who have earned various ITIL certifications. The purpose of the survey was to assess both the tangible and intangible value of these certifications, and it focused on various ITIL Intermediate certifications and ITIL Expert. The value of ITIL Foundation was not assessed because that is a basic, common, entry-level certification.

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How To Troubleshoot Cisco Switches

For almost every network engineer, the “rite of passage” is a network outage or problem that was unpleasantly memorable and particularly difficult, and told in stories for years to come. The important concept here is to realize that while these things can and do happen, they should remain infrequent events rather than frequent occurrences. This is essentially what network troubleshooting and problem resolution is all about.

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