Training in Business

Training in Business Resources and Trends

CCNP Exam Prep Tips and Must Knows

Cisco, Cloudera, Featured, Professional Development, Project Management, Routing & Switching, Technology, Training in Business

In January of 2010, Cisco announced they were updating their CCNP curriculum and their certification exams through what they described as “a comprehensive process involving customers and partners from around the globe.” The revisions focused “on the competencies that are needed to plan, implement, and troubleshoot the routed and switched networks of today and are designed to be more predictive of job readiness.”

As a result, the exams became more challenging and focused on core competencies for routing, switching, and troubleshooting an enterprise network. This paper is a detailed outline to help students understand what information would be required to pass the Route, Switch, and T-Shoot exams. This is not a substitute for training and/or knowledge required to pass these exams.

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ITIL Mission Statement: Key to Better Services

Cisco, Cloudera, Featured, Professional Development, Project Management, Routing & Switching, Technology, Training in Business

Many I&O leaders and customers see little value from investments in ITIL. Not getting the Return on Investment (ROI) you expect normally comes from using ITIL incorrectly. You, your staff, and your customers must share the same goals and understand exactly what to expect from your ITIL investments.

The goal of ITIL is not “business and IT alignment” or “competitive advantage from IT investments.” Instead, its first goal is to stabilize service operation. This builds a base for the second goal: increasing value through service optimization. You must have clear-cut, documented, and managed expectations for each activity, and order is vital. Success requires that you stabilize service delivery before trying to optimize. Focusing on the correct goal and linking each ITIL task to that goal is the correct use of ITIL.

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Cisco CCNA Service Provider Question of the Week

Cisco, Cloudera, Featured, Professional Development, Project Management, Routing & Switching, Technology, Training in Business

What is the main security threat to a closed network? A deliberate attack from the outside A deliberate or accidental attack from the inside An employee transmitting sensitive information to someone on the outside An employee getting a virus from a public website The correct answer is 2. With a closed network, there is no […]

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