Training in Business

Training in Business Resources and Trends

Performance Support. Now’s the Time

Cisco, Cloudera, Featured, Professional Development, Project Management, Routing & Switching, Technology, Training in Business

In 1991, Gloria Gerry pioneered the initial ideas and practices of Performance Support (PS) in her book, “Electronic Performance Support Systems”. She rightly proposed that the learning strategies of organizations needed to “be reconceived to influence the primary purpose of organization: to perform effectively and efficiently.” She also observed that the “information, rules and knowledge” that workers needed in order to “optimize performance” were “spread all over the place” and needed to be made “within easy reach.” According to Gerry, organizations needed to “give up the idea that competence must exist within the person and expand [their] view that whenever possible it should be built into the situation.”

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Introduction to Virtual Machines and Hypervisors

Cisco, Cloudera, Featured, Professional Development, Project Management, Routing & Switching, Technology, Training in Business

Organizations of all sizes have identified the benefits of cloud-based computing, whether it’s implementing a private or hybrid cloud on their own or accessing a public cloud through a service provider. Virtualization, a key component for building secure cloud environments, offers many advantages, including higher machine efficiency due to increased utilization, energy savings, and the flexibility to build or destroy virtual machines (VMs) on demand to meet changing organizational needs.

Choosing open source virtualization over proprietary alternatives can significantly increase savings. However, an open source Linux Kernel-based virtual machine (KVM) offers several benefits to organizations beyond just cost savings. These benefits include security, reliability, availability, performance, and scalability. In this white paper, we’ll look at the relationship between open source virtualization and the cloud, and explore the security aspects of KVM hypervisor technology, especially in relation to how it leverages SELinux and related capabilities for secure public, private, and hybrid cloud performance.

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CallPilot Manager Server Settings Link

Cisco, Cloudera, Featured, Professional Development, Project Management, Routing & Switching, Technology, Training in Business

One of the most underused links within CallPilot Manager is the Server Settings link. With this link you can view the number of channels installed on the system, the features that are enabled, the number of mailbox seats purchased, and a wealth of other information about the CallPilot system that you are using.

This information is not covered in any of the CallPilot training courses, so here we will assist you in locating the link and show you examples of the screens that can be viewed using the Server Settings link.

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