Top Traits of Successful Salespeople

High-performing sales teams are led by strong sales managers who embody leadership skills that motivate and empower the team. Exceptional sales professionals display certain traits that allow them to stand out from the rest and achieve great sales success. Since 1967, Sandler Training has trained sales professionals to be mindful of their behaviors, attitudes and[…] Read More

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Analytics and Magical Thinking

Any disruptive technology brings with it a disruption in thinking. The Industrial Revolution led for a brief while to a belief in almost infinite human mastery over the physical world. The IT revolution gave us new awareness of our physical and metaphorical interconnectedness with others around the world. So, given the disruptive nature of data analytics and its associated technologies, what disruptions in thinking can we expect from it?

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UFFA Is Every Support Professional’s Responsibility

UFFA, which stands for “Use it, Flag it or Fix it, Add it,” is the responsibility of every support professional in the knowledge management process. It comes from the Knowledge-Centered Support (KCS) methodology where knowledge management is based on collaboration and a shared ownership of the knowledge base. Let’s break it down.

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PMP Exam Prep Question of the Week

You have just been hired by an accounting firm to manage a project to upgrade the company’s billing system. The previous project manager has managed the project since its inception and dutifully collected weekly activity reports from all team members. In reviewing the reports, you notice that CV = –$1,938, CPI = 0.74, AC = $8,338, EV = 6,400, ETC = $32,658, and BAC is $36,000. As the new project manager, you are preparing a report for your first presentation to senior management. What is the EAC you will report if past assumptions are flawed?

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