Building Data Literacy in Your Organization

Be honest: There can be a certain joy in having more knowledge than others. Those of you who are older siblings know what I’m talking about. Having an advanced ability to analyze, interpret and navigate the world puts you in a pretty privileged position. If you can predict outcomes in a way your little brother can’t, not only do you win a sense of mastery, but you get the admiration of little bro to boot. Grudging admiration sometimes, but admiration nonetheless.

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Analytics and Magical Thinking

Any disruptive technology brings with it a disruption in thinking. The Industrial Revolution led for a brief while to a belief in almost infinite human mastery over the physical world. The IT revolution gave us new awareness of our physical and metaphorical interconnectedness with others around the world. So, given the disruptive nature of data analytics and its associated technologies, what disruptions in thinking can we expect from it?

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Performance Metrics and “Gaming the System”

Performance metrics are a key building block of an organization’s analytics capabilities—with good reason. Everyone wants to understand how well their organization performs, and there’s often data around for easy picking. But, beware. As you develop the discipline of organizational self-analysis, be mindful of the effects your analysis can have on employee behavior.

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