Tag: CallPilot

CallPilot Manager Server Settings Link

Cisco, Cloudera, Featured, Professional Development, Project Management, Routing & Switching, Technology, Training in Business

One of the most underused links within CallPilot Manager is the Server Settings link. With this link you can view the number of channels installed on the system, the features that are enabled, the number of mailbox seats purchased, and a wealth of other information about the CallPilot system that you are using.

This information is not covered in any of the CallPilot training courses, so here we will assist you in locating the link and show you examples of the screens that can be viewed using the Server Settings link.

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Password Change Service – Avaya CallPilot: Part 2

Cisco, Cloudera, Featured, Professional Development, Project Management, Routing & Switching, Technology, Training in Business

When I teach the CallPilot product, one comment I often get is that an administrator spends so much time simply resetting passwords for users who have gotten locked out of their mailboxes because they forgot their password. Here we will show an administrator how to set up and utilize Password Reset Service, introduced with CallPilot Release 5. This feature is not unlike trying to access one of your accounts online when you can’t remember your user ID or password. You are given a link, typically via e-mail, that allows you access to reset both.

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Password Change Service – Avaya CallPilot: Part 1

Cisco, Cloudera, Featured, Professional Development, Project Management, Routing & Switching, Technology, Training in Business

When I teach the CallPilot product, one comment I often get is that an administrator spends so much time simply resetting passwords for users who have gotten locked out of their mailboxes because they forgot their password. Here we will show an administrator how to set up and utilize Password Reset Service, introduced with CallPilot Release 5. This feature is not unlike trying to access one of your accounts online when you can’t remember your user ID or password. You are given a link, typically via e-mail, that allows you access to reset both.

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