Imposter Syndrome The Critical Nature of Taking Counterfeit to Credible

Most people who enter training for any high-potential job are likely to have Imposter Syndrome, from students to CEOs. If this experience were considered standard in most leadership positions, people would be better able to deal with it, no matter thei…

Read more

Want a Strong ITIL Strategy? Start with the Right People

Many ITIL® training alums may wonder, “Now that I’ve learned these best practices, how do I actually implement them in my workplace?” An effective ITIL strategy is the product of a concerted focus on people, process and technology, as well as an ongoing, cost effective and valuable IT service management (ITSM) practice.

Read more