Avaya Terms to Know — Part 1
Avaya’s technologies have been around for sometime and many terms you’ve heard for years. Here we’ll clarify what your tech guy meant when he said “one-X” or “SME.”
Read moreTraining in Business
Training in Business Resources and Trends
The End of the MCITP Certification
With the flurry of new technology and certifications coming out of Microsoft in 2012, one very important announcement was lost in the mix, the retirement of the MCITP designation. Buried on the Microsoft Learning web site, you’ll see quite a few asterisk’ed certifications and exams highlighting these changes that are right around the corner.
Read moreGetting the Seasoned Professional to Engage in Training
Seasoned professionals are often resistant to training. After all, they’re doing the job and doing it well…what could they possibly do to improve? These pros enter the session rolling their eyes at the idea of improving their skills, believing that their experience and specific knowledge will always be enough to get by.
Read moreGetting the Seasoned Professional to Engage in Training
Seasoned professionals are often resistant to training. After all, they’re doing the job and doing it well…what could they possibly do to improve? These pros enter the session rolling their eyes at the idea of improving their skills, believing that their experience and specific knowledge will always be enough to get by.
Read moreMobile VoIP Devices and Systems
With rising costs of mobile phone calling plans, the proliferation of non-phone portable devices, the disconnection of landlines, and the ubiquity of WiFi access, it’s no surprise the people are moving to mobile VoIP solutions as an inexpensive alternative to traditional landline phones and mobile carrier calling plans.
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