Six Steps to Improve Your Business Transformation Projects
When introducing a new or changed process, failing to follow a proven “one-two” approach to manage staff engagement can create staff resistance. Many IT and business leaders forget that every process requires evaluation before, during, and after it transitions to operation. Evaluation must also include performance of staff and management. Often forgotten are the human resource efforts required to support the process—job description revisions, training, performance reviews, coaching, compensation changes, etc.
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