Training in Business Resources and Trends
Many leading companies are realizing that customer
service and field technicians have become their primary
means of maintaining communication with their
customers and clients. And service professionals are
often in the best position to positively influ…
Salespeople invest time developing their pitch, formulating questions, and preparing responses to expected questions and objections from the prospect. They rehearse, refine, and rehearse some more. Unfortunately, for some salespeople, the preparation becomes a roadblock to their success. How? The salesperson meets with the prospect and delivers his well-crafted well-rehearsed message. But, instead of paying[…] Read More
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Read moreAccelerating leadership development is not an option; it’s a must in order to meet business needs and mitigate risk. I have developed multiple ways to accelerate leadership development and help ensure we are prepared to replace our aging population of leaders. I’ll highlight three of them in this blog series. This is part one of three.
Read moreAnswer? When it is flagged as a retransmission in Wireshark!
Read moreYou are using earned value status formulas to assess your project’s performance. The first term you use in each formula is _________________.
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