Security+ Question of the Week
When an organization experiences a security breach that results in a reduction but not interruption of throughput, what response is to be triggered?
Read moreTraining in Business
Training in Business Resources and Trends
Service Skills: Key to Profitability
Many leading companies are realizing that customer
service and field technicians have become their primary
means of maintaining communication with their
customers and clients. And service professionals are
often in the best position to positively influ…
Practice makes perfect…or, does it?
Salespeople invest time developing their pitch, formulating questions, and preparing responses to expected questions and objections from the prospect. They rehearse, refine, and rehearse some more. Unfortunately, for some salespeople, the preparation becomes a roadblock to their success. How? The salesperson meets with the prospect and delivers his well-crafted well-rehearsed message. But, instead of paying[…] Read More
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Read moreAccelerating Leadership Development: Identifying High-Potential Leaders
Accelerating leadership development is not an option; it’s a must in order to meet business needs and mitigate risk. I have developed multiple ways to accelerate leadership development and help ensure we are prepared to replace our aging population of leaders. I’ll highlight three of them in this blog series. This is part one of three.
Read moreWhen is a TCP SYN not a SYN?
Answer? When it is flagged as a retransmission in Wireshark!
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