Old Clients, New Business

A mistake too many salespeople make is not keeping in touch with former clients. It’s not uncommon for past clients to come to a point where they need your product or service again but don’t remember how to get in touch with you. They are more likely to have your competitors’ information handy. (Your competitors[…] Read More

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CCNP Exam Prep Tips and Must Knows about Voice and Video in Campus Networks

In January of 2010, Cisco announced they were updating their CCNP curriculum and their certification exams through what they described as “a comprehensive process involving customers and partners from around the globe.” The revisions focused “on the competencies that are needed to plan, implement, and troubleshoot the routed and switched networks of today and are designed to be more predictive of job readiness.”

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National Cybersecurity Awareness Month: Shared Responsibility

October is National Cybersecurity Awareness Month, created a decade ago by the US Department of Homeland Security and the National Cybersecurity Alliance to educate the public and help ensure everyone has the resources needed to be safer and more secure online. This year’s theme is shared responsibility, with a focus on protecting the Internet and the active role each of us can take to do so. Global Knowledge is a sponsor Champion of National Cybersecurity Awareness Month and will be posting security-focused blogs throughout the month.

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