Training in Business Resources and Trends
The Avaya Aura product line offers many features to handle calls that come into one number and need to be answered my multiple phones. Here, I’ll show you how to use the Communication Manager Team Button.
Read moreAn AGP 4X slot runs at which of the following frequencies?
Read moreBy: John Rosso, Sandler Training by Peak Performance Management, Inc. If you’ve heard the any of the following statements from prospects, then keep reading to learn more about how to determine when to walk away and when to continue investing time and energy. “I need to confer with other managers here.” “I need more time[…] Read More
The post Close the Sale or Close the File appeared first on Sales Training Blog | Sandler Training.
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There are several important factors that govern the success of your business,one of which is good customer service. The ultimate[…]
Read moreAs IT organizations strive to provide more value to the ever-evolving nature of business, the ITIL Foundation course has become very popular, because it covers the concepts of managing IT as a set of services.
When students take the ITIL Foundation course, they often leave the classroom excited about how they can adjust the way they work to help the business meet its needs. Many times, this excitement is coupled with the desire to act immediately to show what they’ve learned from the course. This desire for immediate action can often produce negative results.
In this series, we’re taking a look at some of the common mistakes people make after they complete their ITIL Foundation course.
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