![XLOOKUP Excel Function – Made Easy for Beginners [In Just 6 Mins!]](https://i.ytimg.com/vi/dlBuWllegRg/maxresdefault.jpg "XLOOKUP Excel Function – Made Easy for Beginners [In Just 6 Mins!]")
Key factors for good customer service
There are several important factors that govern the success of your business,one of which is good customer service. The ultimate[…]
Read more
Training in Business
Training in Business Resources and Trends
ITIL Newbie Mistake #7: CAB Meeting Burnout
As IT organizations strive to provide more value to the ever-evolving nature of business, the ITIL Foundation course has become very popular, because it covers the concepts of managing IT as a set of services.
When students take the ITIL Foundation course, they often leave the classroom excited about how they can adjust the way they work to help the business meet its needs. Many times, this excitement is coupled with the desire to act immediately to show what they’ve learned from the course. This desire for immediate action can often produce negative results.
In this series, we’re taking a look at some of the common mistakes people make after they complete their ITIL Foundation course.
Read moreGood Reasons to Get VCP5-DCV Certified
Achieving VCP5-DCV certification is a good way to distinguish yourself from others in the virtualization community. It’s also a great way to validate your technical capabilities as you look to advance your career. But that’s not all.
Read moreITIL Exam Prep Question of the Week
Based on your knowledge of ITIL, identify the missing processes from the service operations stage of the service lifecycle: incident management, request fulfillment, problem management, ____________ and ____________.
Read more
Guide to using new Microsoft Office app on the iPad
Microsoft have launched an iPad app version of their Microsoft Office suite for the first time. This includes apps for[…]
Read more