A+ Question of the Week
Why is it a bad idea to unplug a running video projector unit?
Read moreCategory: Training in Business
Visibility, An Advancement Strategy Women Often Neglect
Across corporate America, women are missing out on key opportunities. They fail to bring their successes to the attention of people who matter and continually take a back seat to their own accomplishments. As a result, their careers get stalled, often …
Read moreSelling or telling. Are you really listening?
Have you ever talked yourself out of a sale? Selling is not about telling. It’s about helping the prospect relate to your product or service to the satisfaction of their wants and needs. It’s also about helping them discover needs of which they were previously unaware. How do you accomplish this? By asking thought-provoking questions[…] Read More
The post Selling or telling. Are you really listening? appeared first on Sales Training Blog | Sandler Training.
Read moreEnhancing ITIL with KCS
ITIL® is the most widely adopted service management framework in the industry. Yet with all its clearly defined processes, one required process is lacking: knowledge management.
Read moreITIL Exam Prep Question of the Week
Which of the following is NOT an objective of the Service Transition lifecycle stage?
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