RTMT provides a set of canned views of both system resources and application counters that provide you with a snapshot of your environment right out of the box. Read on to learn how you can make RTMT even more helpful by customizing it to show you different views of your resources and CUCM environment.
Read moreIf you’re in IT, you’ve likely heard the saying, “In technology, the only thing constant is change itself,” and boy is that right! For technical companies, if you are not moving forward, then you’re falling behind. There is no such thing as standing still! A perfect example of this mindset is in Cisco’s evolution of video conferencing and telepresence.
Read moreCalling Search Spaces (CSS) is the second component defining a class of service, and I like to make an analogy by comparing them to your desk drawer. Remember back when you put all your phone books in your desk drawer or on a shelf. A CSS is nothing more than a collection of partitions, or phone books. So if you have the Dallas partition in your desk drawer, then you could call Dallas numbers, and if you have the Chicago partition in your CSS, you could call Chicago numbers as well. But if you don’t have the Dallas partition in your CSS, then you can’t call the Dallas numbers. It is that simple. A Calling Search Space is just a collect of partitions.
Read moreClass of Service within Unified Communication Manager (UCM) is a way of controlling which phone numbers a particular device can call. For example, do you want the phone in the lobby to be able to call a long-distance number? Normally, we would not want this to be possible, and restricting the phone numbers a particular device can reach is used extensively within most corporations. Cisco Class of Service is achieved by implementing two components that allow great flexibility in this area. These two basic components are called Partitions and Calling Search Spaces.
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