If you’re like me and other standard 9-to-5ers, you spend more than a third of your day at work and half that amount of time — or less — with those you’ve chosen to be in your life. With all that time devoted to work, managing the long-term relationship with your job is essential to keeping you, and your coworkers, safe. So, are you maintaining your job as you would any long-term relationship?
Read moreA famous Monty Python routine contains the tag line “No One Expects the Spanish Inquisition!” As funny and as absurd as the scene may be, we can learn strategies for disruptions that either prevent us from performing less-important tasks or force us to completely recover as best we can from a total interruption of our normal lives or our business operations.
Read moreLet’s start by making something very clear. Wave 1 and wave 2 terminology is more from the Wi-Fi Alliance than from the IEEE. This seems to have caused confusion on what is an optional feature for 802.11ac and what is required.
Read moreThe online chat role continues to evolve in its importance of customizing the sales experience for online shoppers. According to the International Customer Management Institute (ICMI), 83 percent of online customers used live chat. But what does that mean, really?
Read moreMany companies are already using VoIP while incorporating video capabilities into their portfolio of services. One question that I am often asked is, “How can we ensure that the voice and video quality is good and consistent when using VoIP?”
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