Four Reasons Why a DevOps Approach Complements ITIL

Unlike ITIL, DevOps is more of a philosophy than a formal framework. DevOps, which is short for Collaboration between Development and Operations, arose as a movement within IT best practices when IT managers began to realize that something needed to be done to close the communications and collaboration gap between development groups and support operations staff. After some time and examination, it became clear that there was no inherent conflict between the DevOps movement and ITIL—the two, in fact, are quite complementary.

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Are DevOps and ITILĀ® in Conflict or Complementary?

While DevOps emphasizes collaboration and communication, so does ITIL. In fact, there is no inherent conflict between the two. Upon examination, it becomes obvious that they are very complementary. DevOps provides us with a fresh perspective to examine the ITIL framework in several key areas that will improve core processes, functions and principles within ITIL.

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