Ten years ago I asked if you wanted to trim $500,000 per month from your IT budget while increasing productivity. Guess what? Ten years have passed and virtually nothing’s changed, except that it’s now more important than ever to automate your service level management!
Read moreCloud computing means managing services, and that means delivering to customer expectations. If you manage cloud services delivery, your answers to five simple questions can help you determine whether you’re doing that.
Read moreCloud computing means managing services, and that means delivering to customer expectations. If you manage cloud services delivery, your answers to five simple questions can help you determine whether you’re doing that.
Read more“Cloud first” simply means when evaluating new IT requests, IT should default to secure, reliable, cost-effective cloud-based solutions if available. Sounds pretty reasonable,right? But, it has some unintended consequences.
Read moreIn my last post, I covered what Amazon Web Services (AWS) is. In this post, I’ll cover some of the more popular services that provide the majority of the utility and benefits.
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