Training in Business Resources and Trends
Every seller has been there. It’s the meeting with eight stakeholders, no one’s on the same page, and half the group is glancing not-so-furtively at their phones. Perhaps it’s the prospect so far down the buying process that your call is just his excuse to hammer you on price.
Read moreEvery seller has been there. It’s the meeting with eight stakeholders, no one’s on the same page, and half the group is glancing not-so-furtively at their phones. Perhaps it’s the prospect so far down the buying process that your call is just his excuse to hammer you on price.
Read moreThere’s no doubt that mobile payment systems are the future of retail transactions. Carrying around a pocket full of credit cards, ATM cards and debit cards (not to mention the plethora of store loyalty cards) is a pain. Credit cards are easily lost or stolen, their bulk adds up when stacked in a wallet, and they often leave your sight when making a transaction such as at a restaurant or when the point of sale (POS) device is behind the sales counter.
Read moreYou have received maximum, minimum and most-likely time estimates from your team for activities to be done on the project. Which time estimate should you use when developing your project schedule?
Read moreIn my last blog post I discussed three of the most important parts of the ITIL® Service Strategy book. In this post I will give the same treatment to the ITIL Service Design book.
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