Training in Business
Training in Business Resources and Trends
The ABCs of ITIL: Accountability
Service management, as defined by ITIL® (formerly the Information Technology Infrastructure Library), is a complex topic that takes individuals years to master. While individuals may have difficulty mastering all aspects of the ITIL framework, organizations often have significant difficulty understanding how the ITIL best practices fit into their environment. ITIL consists of five core books, with each book focusing on a specific stage of the lifecycle approach to service management.
Read moreIntroduction to Disaster Recovery with Hyper-V Replica
One of the most significant new features in Windows Server 2012 is the Hyper-V Replica (HVR) capability. Hyper-V Replicas make it possible to copy Hyper-V virtual machines across a LAN or WAN even if you don’t have a failover cluster or shared storage between the virtual machines. Hyper-V fault tolerance and disaster recovery are therefore cheaper and simpler than ever before.
Read moreSix Checkpoints to Boost Leadership Breakthroughs
When was the last time you had a breakthrough? When have you overcome a large obstacle or made an important discovery that pushed you to a new level? Breakthroughs are what give leaders an edge—what separates them from the norm.
Read morePMP Question of the Week: Qualitative Risk Analysis
The project manager and several team members have worked together on two previous projects that ended unsuccessfully. The team is now performing qualitative risk analysis to review and rank over 100 possible risks for the next project. Which approach to qualitative risk analysis should they take?
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