I’m a New Manager Now What
Newly promoted managers, whether they are sales managers, operations managers or technical managers, often come to the job with the same question: I’m a new manager! Now what do I do?
Read moreTraining in Business Resources and Trends
Newly promoted managers, whether they are sales managers, operations managers or technical managers, often come to the job with the same question: I’m a new manager! Now what do I do?
Read moreIn my last blog post I discussed three of the most important parts of the ITIL® Service Transition book. In this post, I will give the same treatment to the ITIL Service Operation book.
Read moreAs organizations look to do more with fewer resources and leverage scarce knowledge better across their entire organization, we see lots of companies moving to matrix structures. A matrix structure can be defined as “a mixed organizational form in which normal hierarchy is overlaid by some form of lateral authority or influence resulting in two chains of command — one along functional lines and the other along project lines.”
Read moreIn this blog series, we’ll get you up to speed on using the key tools listed in the PMBOK® Guide, including Decision Tree Diagrams.
Read moreBy default, how does the Cisco Adaptive Security Appliance (ASA) authenticate Adaptive Security Device Manager (ASDM) users?
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