The Evolution of Microsoft Certification Practice Exams

We recently sat down with Transcender’s Microsoft product team consisting of Aima Rotella, Joshua Hester, and George Monsalvatge and discussed how their practice exams are developed and how they have evolved to keep up with changes coming from Microsoft. In the end, we learned that there are major challenges in writing practice exams that accurately reflect and teach students important exam concepts, Microsoft is moving towards more open standards, and customer feedback is crucial to developing and evolving Transcender practice exams

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Top 10 Articles of 2012

As 2012 draws to a close and 2013 kicks off with the usual revelry and resolutions, it’s a good time to pause and reflect on the past, present and future: Where we’ve been, what we’re seeing and where we’re heading. The trends we spotted in 2012 – including employee engagement, technology usage, leadership development and building cultures of creativity and innovation – have been the source for articles, discussions and decisions. These topics and trends that resonated most strongly with TrainingIndustry.com visitors and Training Industry Quarterly magazine readers captured attention and provided inspiration and insight. Click below to review the top issues and articles of 2012.

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PMP Exam Prep Question of the Week

A major construction company is building a high-rise office building in which the offices on each floor are almost identical in layout and size. Which of the following tools and techniques would the project manager find most helpful in developing the work schedule for this construction project?

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Eight Emerging IT Certifications For 2013

The nature of IT is to stay ahead of the curve in all things related to technology. Today, the expectation is that IT professionals will have a measure of capability, if not proficiency, in everything from wireless networking and security to mobile app development and maintaining a cloud-based infrastructure. However, IT pros can’t be everywhere at once. By developing skillsets in certain areas, both entry-level and accomplished IT veterans can remain current with changing trends and adapt to new ones.

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Discover What the Customer Values Most and Validate it

The keys to effective strategic account planning” is a best-practice model Performance Methods Inc. has developed from our extensive client work in the strategic account management area as well as our affiliation with the Strategic Account Management Association. Chances are, if you’ve recently gone to a SAMA event, you even may have attended a session bearing the same name. This model, based on 10 critical best-practice areas, establishes a SAM execution framework. In this article series, we will “unpack” each key and provide insight into how global industry leaders achieve SAM excellence through effective implementation of best practices.
Discover what the customer values most and validate it
The most effective account managers and teams discover how their customers define value, then engage and execute accordingly. They recognize that when account management efforts focus on the customer’s value expectations, the relationships that develop are deeper and longer and can be better leveraged. Today value and relationships seem to go hand in hand when suppliers and customers engage effectively.

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