Engaging Suppliers in Change Management

Once an organization has categorized suppliers, one of the benefits that is quickly realized is an understanding of how supplier changes affect the buying organization and vice-versa. Changes are the modification, addition, or removal of something from the environment. The scope and scale of each change can be different. Change management covers everything from regular, low-risk, operational modifications all the way to significant organizational strategic shifts.

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IPv6 — Are You Ready?

Most of the major ISPs around the world have already implemented IPv6 on their networks. Most of the top Internet destinations already support IPv6 connections from visitors. Most of the operating systems and browsers in use today support IPv6. So, are you ready for IPv6? For the most part, the typical Internet user will not […]

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Unifying Avaya Aura Messaging

Avaya Aura Messaging (AAM) is the newest messaging product for the Avaya Aura platform. AAM brings flexibility that’s beneficial in today’s market place with Linux-based servers, system platform virtualization, and SIP installations for compatibility with the Avaya Communication Manager and the Avaya CS1000 call servers. AAM provides three separate options for end-users to store and access messages. With AAM, customers can store and retrieve messages from within the Avaya Message Store, Microsoft Exchange Server, or a combination of both.

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Achieving Cisco UCM Class of Service with Calling Search Space

Calling Search Spaces (CSS) is the second component defining a class of service, and I like to make an analogy by comparing them to your desk drawer. Remember back when you put all your phone books in your desk drawer or on a shelf. A CSS is nothing more than a collection of partitions, or phone books. So if you have the Dallas partition in your desk drawer, then you could call Dallas numbers, and if you have the Chicago partition in your CSS, you could call Chicago numbers as well. But if you don’t have the Dallas partition in your CSS, then you can’t call the Dallas numbers. It is that simple. A Calling Search Space is just a collect of partitions.

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