Training in Business Resources and Trends
As you may recall from Part I of this series, Emily is the sole owner of a small business. Like many computer users, she has heard a little about the need to keep information secure—especially customer information—so she uses a free antivirus software program. But, there’s more to protecting data than that.
Read moreWith the New Year in full-swing, many sales industry people feel the need to supercharge their performances. A spring clean may be the answer.
Read moreWith the New Year in full-swing, many sales industry people feel the need to supercharge their performances. A spring clean may be the answer.
Read moreSitting in a restaurant, a guy leaned over and said, “Hey, are you wearing those Google Glasses I’ve been hearing about?” (For the record everyone, it’s Google Glass… singular. Not Google Glasses.) I replied, “Yes I am! Would you like me to show you how it works?” I got the reply I’ve received 99% of the time this comes up: “Sure, we’d love to see it!” Situations like this are common in my new life as a Google Glass Explorer.
Read moreWhile social media outlets offer new ways to connect with customers and users, they can also hurt IT productivity and reduce customer satisfaction. Let’s take a look at social media outlets in IT support.
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