Training in Business

Training in Business Resources and Trends

Two options for overcoming roadblocks: exploit or elevate

Cisco, Cloudera, Featured, Overcoming Obstacles, Professional Development, Project Management, Routing & Switching, Technology, Training in Business

Companies look to thrive and grow. In preparation, leaders work with their teams to identify the bottlenecks, roadblocks, and/or weaknesses that will keep the company from exploding with success. We start by asking “Why” five times to arrive at the root of the bottleneck. From there, it’s time to dedicate resources to put things back[…] Read More

The post Two options for overcoming roadblocks: exploit or elevate appeared first on Sales Training Blog | Sandler Training.

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ITIL Newbie Mistake #1: Too Much Focus on the Processes

Cisco, Cloudera, Featured, Professional Development, Project Management, Routing & Switching, Technology, Training in Business

As IT organizations strive to provide more value to the ever-evolving nature of business, the ITIL Foundation course has become very popular, because it covers the concepts of managing IT as a set of services.

When students take the ITIL Foundation course, they often leave the classroom excited about how they can adjust the way they work to help the business meet its needs. Many times, this excitement is coupled with the desire to act immediately to show what they’ve learned from the course. This desire for immediate action can often produce negative results.

In this series, we’re taking a look at some of the common mistakes people make after they complete their ITIL Foundation course.

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