L&D for the Next Generation of Leaders

Millennials are set to become the largest generation in the U.S. labor force. And, their numbers will grow by 30 percent in the next five years, while baby boomers will decline by 28 percent — creating a generational gap accelerating millennials’ advancement into management and leadership roles.

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Following Security Best Practices is Good But May Not Be Enough

If you look at books and publications on cybersecurity, it’s clear that we continue to emphasize common information security best practices: Keep up with patches, disable unnecessary services, have users work with limited privilege, follow system hardening principles, and maintain an ongoing program of user education. Depending on the industry, there are guidelines, standards, or even federal regulations that drive cybersecurity. Unfortunately, as shown by Heartland Payment Systems and Target Stores, these standards are often viewed as encompassing security solutions, rather than baseline, minimal requirements.

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ITIL Newbie Mistake #3: Focusing on Processes First

As IT organizations strive to provide more value to the ever-evolving nature of business, the ITIL Foundation course has become very popular, because it covers the concepts of managing IT as a set of services.

When students take the ITIL Foundation course, they often leave the classroom excited about how they can adjust the way they work to help the business meet its needs. Many times, this excitement is coupled with the desire to act immediately to show what they’ve learned from the course. This desire for immediate action can often produce negative results.

In this series, we’re taking a look at some of the common mistakes people make after they complete their ITIL Foundation course.

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