The evaluation of training programs has long been considered one of the critical components of the ADDIE process. Typically though, training evaluations at best measure learning, with no measure of the learner’s ability to apply what they learned on the job and no measure of the impact on organizational performance.
Read moreITIL provides numerous best practices that help organizations establish, manage and maintain accountability, boundaries and consistency (the ABCs) in an organization, resulting in increased quality and cost-effectiveness. This blog post will describe the concept of boundaries.
Read morePasswords are the first line of defense against personal identity theft or a security breach within your organization. So why is it that most people do not give passwords the time they deserve? Sure, coming up with a secure, original password can take a few minutes but that’s better than hours, days, weeks, months or even years of dealing with security, banking or legal issues.
Read moreHave you ever thought about how your relationships with people impact your ability to meet your goals, both personal and professional? Sometimes the relationship that two people have with one another is more influential than their actual knowledge or s…
Read moreeBook: Fleeing the Tension…And Other Sales Negotiation Mistakes that Kill Deal Profitability
Summary of Content:
Are your team’s seemingly small discount concessions doing major hidden damage to your profit margins? You’ve undoubtedly invested immense amounts of time and money to create products and services that add value for your B2B customers. Unfortunately, much of your value is lost when your reps fail to capture it in negotiations. The following mistakes are most common in negotiating because the right way to respond is often counterintuitive to what feels comfortable.
