Business Continuity and Disaster Recovery: Protecting Your Assets and Dealing with “The Emergency”

Business Continuity and Disaster Recovery (BC/DR) planning is the process of developing the plans, processes and procedures to respond to the range of incidents. We start with understanding the essential functions of an organization, called Business Impact Analysis (BIA). In life, we set the same priorities: protection of family and friends, shelter, food and water and other life-giving essentials.

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ITIL as a Service Provider

Consider any service industry such as teaching, banking or restaurants. Each of these industries has its unique set of challenges – not only in its industry but also as an organization’s maturity grows. For example, as a restaurant grows from a neighborhood eatery to a national chain, the ways of working must become more formalized. This formalization enables the restaurant to be more consistent in its delivery of services and, hopefully, to be more profitable.

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Combating the Big Data Skills Gap

There is no question that companies are swimming in an ocean of data that continues expanding at an alarming rate, most of which is too unstructured to be managed. This is prompting organizations to rethink basic assumptions about the relationship between business and IT. Additionally, the emergence of specific solutions to help companies better understand big data is also uncovering a skills gap for some IT professionals. But it is also helping them understand their business better from a 360-degree view — all of which is helping generate new business insight.

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What If Facebook Were Required at Work?

Facebook’s recent venture toward enterprise offerings elicits some level of reaction from everyone reading the stories. Some will smile and hope for the day Facebook is a part of their daily “production” tool set, while others will frown and hope it never happens. In for-profit organizations tools are created, deployed or allowed in order to increase profits. If Facebook can increase profits, many enterprises will welcome it with open arms and tell the IT, security and legal teams to figure it out. So let’s assume Facebook is not only in, but that it is a work requirement.

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What If Facebook Were Required at Work?

Facebook’s recent venture toward enterprise offerings elicits some level of reaction from everyone reading the stories. Some will smile and hope for the day Facebook is a part of their daily “production” tool set, while others will frown and hope it never happens. In for-profit organizations tools are created, deployed or allowed in order to increase profits. If Facebook can increase profits, many enterprises will welcome it with open arms and tell the IT, security and legal teams to figure it out. So let’s assume Facebook is not only in, but that it is a work requirement.

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