ITIL provides numerous best practices and guidelines that help organizations effectively configure, establish, and manage boundaries. In this blog, we will discuss three ways that ITIL promotes the definition of boundaries. First, ITIL encourages organizations to think about their IT in the form of services. Services are a way of describing a boundary between the […]
Read moreAs I daydream about hot, cheesy deep-dish pizza, I can’t help but to salivate over my upcoming trip to Chicago. This visit serves not only as my first time in the Windy City, but also my organization’s first attendance at a HiMSS conference. As Global Knowledge has served the health care space for many years, it’s exciting to finally have our organization represented at such a large health care IT event.
Read moreSales training in the pharmaceutical and bio-tech industries is a critical function, but has many regulatory constraints. This can lead to operating within expected guidelines that may sometimes feel as though they limit the effectiveness of training o…
Read moreDuring an incident investigation, you are looking over a log file from a comprised server when you notice that the system clock is off by 3 minutes and 12 seconds from other internal servers. How should you respond to this?
Read moreAs global talent shortages are creating unprecedented demand for in-house skill development, learning management systems are taking center stage in talent development strategies.
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