Technology

How to Identify and Cultivate Workplace Safety Leaders

July 14, 2015 Training Industry Articles Cisco, Cloudera, Featured, Professional Development, Project Management, Routing & Switching, Technology, Training in Business

High employee turnover in the food industry can make it difficult to complete a full day on the job without accidents, much less plan for the future.

C-Suite and Techies: Best Security Results for the Least Cost

July 14, 2015 James Michael Stewart Cisco, Cloudera, Featured, Professional Development, Project Management, Routing & Switching, Technology, Training in Business

Sometimes executives cut off communications with their IT/security staff because they seem to want to spend more money on IT solutions. While IT costs can be high, it is not always the case that building better security requires a layout of significant cash. In fact, it is possible to deploy reasonably resilient security without an overly burdensome security budget. We simply need to look for methods, techniques and tools that are less expensive and that take advantage of existing knowledge and technology.

Sales Coaching for Improved Performance

July 14, 2015 Training Industry Articles Cisco, Cloudera, Featured, Professional Development, Project Management, Routing & Switching, Technology, Training in Business

Research shows that effective sales coaching can dramatically improve the performance of sales teams – in some cases driving up revenues by 20% or more.

But all too often, sales organizations find it challenging to develop a sales coaching program that’s embedded in a coaching culture.

Read this white paper and learn best practices and strategies for developing an effective sales coaching program for your organization.

Thoughts about Delegation and Meetings

July 14, 2015 Bill Scott Cisco, Cloudera, Featured, Professional Development, Project Management, Routing & Switching, Technology, Training in Business

I was delivering an Effective Time Management class to a financial institution in North Carolina earlier this year. As we moved through the class material, we started talking about two of the most basic time savers (not really a good term to use because we cannot save time) — delegation and meetings.

Tech Support Meet Customer Service

July 13, 2015 Training Industry Articles Cisco, Cloudera, Featured, Professional Development, Project Management, Routing & Switching, Technology, Training in Business

Mike owns a BMW R80/7 motorcycle and recently needed some repairs.

“Last time, I took it to XYZ Cycle Service, but I just can’t get myself to go back there,” he said. “They’re supposedly the best in town, but they were downright rude. They told me to just leave it and they’d get to it when they could. They acted as if even the simplest question was a huge imposition.”