An Alternative to Traditional Performance Management, Part 2

As a manager, your most valuable asset is your time. In Part 1 of “An Alternative to Traditional Performance Management” you learned how to get time back in your week by implementing a 3-part performance management system: funnel management, a weekly behavior plan (a.k.a., “cookbook”) and a personalized development plan. In Part 2, you’ll learn a system […]

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An Alternative to Traditional Performance Management, Part 1

Like a coach in pro sports, your primary function as a manager is to improve the performance of your team. Unfortunately, traditional approaches to performance management may have initial success, but are difficult to sustain. When distilled out of their packaging traditional performance management looks like: What did the manager before me do? – AKA the “hope […]

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OK, Not OK.

The ABA Journal published a wonderful article about the legendary Texas lawyer “Racehorse” Haynes. In his very first jury trial, he accidentally stepped on a spittoon and fell to the floor in front of the judge and jury. After his client was later acquitted, he reasoned that it may have been because the jury felt sorry for the […]

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Are Your Customers Buying from Your Company or Your Salesperson?

The good and bad of relationship-based sales. The Good Relationship-based sales methods are ideal. Most of the time those relationships are the only thing protecting you from competing solely on price. In sales training, we have a saying: “All things being equal, people buy from people they like. All things being unequal, people still buy […]

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Why Do Prospects and Salespeople Play Games?

Have you ever given thought to how people decide to buy a product or service? Consider yourself in this analogy – do you employ any of these strategies? We believe we have a need or we determine that we have a need for a product or service. With the Internet at our fingertips we immediately do some research on whatever we are in […]

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