When Your Website Goes Dark: Tales of DNS Malfunctions

I was working at a start-up company that had grown from a dozen people to about 80 employees in a couple of years. It was a busy time, Web traffic was picking up every day. And then one Wednesday, we noticed a dramatic drop in incoming email, and the hits on the website dropped like a rock. But not rock bottom. Frantically, I tested from the outside and inside. Everything was fine.

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