The Art and Science of Consulting
There is no question that client expectations and needs are changing. Internal and external clients are demanding more customized solutions that deliver more business value. They also expect projects to be executed more quickly than ever before. As a consultant required to recommend client solutions, you must be able to properly understand the client’s needs, which may be poorly defined – especially where innovation is involved. You must also be able to assess the client’s situation and recommend a solution that meets increasingly demanding expectations.
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