Get Up to Speed with Cisco Unified Communications Workspace (CUCM) Administration

Cisco Unified Communications Manager (CUCM) is an industry leader in enterprise call and session management. More than 200,000 customers worldwide have deployed over 60 million Cisco IP phones and tens of millions of soft clients. Reliable, secure and scalable, CUCM brings people together anytime, anywhere, and on any device, using an integrated collaboration infrastructure for voice and video calling, messaging and mobility.

The post Get Up to Speed with Cisco Unified Communications Workspace (CUCM) Administration appeared first on Global Knowledge Blog.

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Understanding Calling Search Space Usage at the Phone and Line Level

For those of you who are learning to configure Cisco Unified Communications Manager (CUCM), some aspects of the configuration might seem ambiguous or confusing. One of the areas I am sometimes asked about is the use of Calling Search Space (CSS) and where to best configure it.

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How To Use Enterprise License Manager with Cisco Unified Communications Manager

License provisioning has always been a bit of a challenge in the CUCM environment. Prior to CUCM v9.0, licensing was managed on a per-cluster basis with each cluster requiring its own license files that were tied to the media access control (MAC) address of the cluster’s publisher. This approach to license management was limiting in the fact that one cluster might have unused licenses while another cluster may be at its limit and sharing between clusters was not possible.

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The Role of Cisco Unified Communications Manager in Video Conferencing

If you’re in IT, you’ve likely heard the saying, “In technology, the only thing constant is change itself,” and boy is that right! For technical companies, if you are not moving forward, then you’re falling behind. There is no such thing as standing still! A perfect example of this mindset is in Cisco’s evolution of video conferencing and telepresence.

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