Think Not Machines Systems Thinkers

In my last blog, I wrote that business analysts are really business-systems analysts — where business and systems are joined to make one word. Business systems are interdependent and interrelated organic and/or mechanical entities, which come together to create value for the organization and the rest of its stakeholders. Complex systems involving people and machines, mired in issues, constraints and other problems, require systems-oriented thinking to identify the true solution. To find the root cause to an issue, systems-oriented thinking requires a business-systems analyst to examine problems by breaking them into constitute elements; looking at each of them independently and again as various permutations or combinations until identified underlying patterns lead to solution options.

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