Success Beyond A Super Bowl Ring, Lessons from IAUG Converge 2015

It doesn’t matter if you work on a football field, a boardroom, cubicle or call center, each member of the team—from the CEO to the mailroom clerk—plays a vital role in an organization’s success each day, according to Joe Theismann, former quarterback for the Washington Redskins, Super Bowl XVII ring holder and International Avaya Users Group (IAUG) Converge 2015 keynote speaker.

Read more

What’s New in IP Office Release 9.1 Web Manager?

IP Office Web Manager is a browser-based management tool that runs on most standard browsers. Web Manager provides access to most, but not all, configuration settings. This release does have many more settings than earlier releases. It can be used to program both Server Edition (SE) and IP500V2 solutions.

Read more

Avaya Aura Communication Branch Gateway Standard Local Survivability

Standard Local Survivability (SLS) is a cost-effective alternative well suited to a branch location that does not have sophisticated telephony needs. In contrast to the server-based survivability features, SLS operates entirely from the H.248 Branch Gateway and requires a data set comprised of CM translations (survivable ARS analysis and configuration data). When you log into a H.248 Media Gateway via CLI you have likely noticed the screen message “Survivable-call-engine is disabled.” Let’s take a look at what this means.

Read more