This post is intended to help Global Knowledge students navigate Avaya’s new and improved certification web page. Please always check avaya-learning.com for updated certification curriculum and exam objectives.
Read moreStandard Local Survivability (SLS) is a cost-effective alternative well suited to a branch location that does not have sophisticated telephony needs. In contrast to the server-based survivability features, SLS operates entirely from the H.248 Branch Gateway and requires a data set comprised of CM translations (survivable ARS analysis and configuration data). When you log into a H.248 Media Gateway via CLI you have likely noticed the screen message “Survivable-call-engine is disabled.” Let’s take a look at what this means.
Read moreThe Avaya Aura product line offers many features to handle calls that come into one number and need to be answered my multiple phones. Here, I’ll show you how to use the Communication Manager Team Button.
Read moreAvaya’s new and improved certification website really is an improvement, but it can be a little tricky to navigate. Never fear. Here’s the scoop on how to achieve ACSS and ACIS certifications in Avaya Aura Communication Manager (CM) and Avaya Aura CM Messaging.
Read moreAvaya Aura System Manager centralizes provisioning, maintenance, and troubleshooting to simplify and reduce management complexity and solution servicing. It delivers a set of management services that you can access using the System Manager common console.
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