Tips and Tricks for Expediting Service Resolution in Your POWER Server Environment: Part 2

Part 2: Over the course of the past 28 years or so, I’ve been called upon to assist clients with resolving existing service-related POWER Systems issues, both hardware and software (configuration / application performance) related. Expediting the resolution of service-related issues is key to maintaining a successful environment. Whether you’re a newly initiated or seasoned system administrator, there are three critical elements involved in expediting service resolution: documentation, preparation and conversation!

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Tips and Tricks for Expediting Service Resolution in Your POWER Server Environment: Part 1

Over the course of the past 28 years or so, I’ve been called upon to assist clients with resolving existing service-related POWER Systems issues, both hardware and software (configuration / application performance) related. Expediting the resolution of service-related issues is key to maintaining a successful environment. Whether you’re a newly initiated or seasoned system administrator, there are three critical elements involved in expediting service resolution: documentation, preparation and conversation!

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Top 5 Starter Tips for AIX Whizzes Who Want to Be Linux Legends

I’ve been an AIX administrator since the MicroChannel days — my first AIX was version 3 — and I’m not expecting AIX to vanish any time soon, but lately I’m hearing a lot about Linux, and it’s looking more and more like my AIX skill set is going to need to be extended to include Linux skills, too. In this post I’m going to address five questions that seem to me likely to arise during this process.

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