Training in Business Resources and Trends
Over the last 10 years, many organizations have made significant progress in improving the maturity of their project-management processes and practices. Although research conducted by organizations like Gartner shows that IT project success is improving, there is still considerable room for improvement. The reality is that approximately one quarter of all IT projects still fail to meet their goals.
Read moreAfter upgrading a Windows XP system to Service Pack 2, the computer is now unable to connect to the Internet. Which of the following will most likely correct the problem?
Read moreThings often get complicated when a sales rep has to rely on other members of the company to assist on a sales call. Horror stories abound of team selling situations where a rookie technician rambles on about excessive product details alienating the vi…
Read moreOccasionally I am asked to configure the ability to block calls based on Caller ID. Prior to Cisco Unified Communications Manager (CUCM) v8, the only way to block these calls was to configure voice translation rules and profiles on the gateway receiving the calls. This has changed in CUCM v8 with the introduction of an additional parameter in translation patterns: Route Next Hop By Calling Party Number.
Read moreCome on, admit it: you’ve always wanted to take one of our exams in your pajamas. I can’t be the only one. Or maybe you travel for business frequently and find yourself in a hotel room with nothing to do and nothing good on TV. Or maybe you just live hours away from the closest testing center and hate the idea of wasting fuel and time to get there.
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