Tis the Season to Give Thanks

The holiday season is a time to reflect, and a time to stop and think about all that we have to be grateful for. For many individuals, thankfulness is directed toward friends, family and all the cool gifts showered on us – that new smartphone, the latest fitness gadget or the kitchen appliance we’ve lived far too long without. Not many individuals, however, are sitting down at the table and sharing how grateful they are for their employees or colleagues.

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Business Continuity and Disaster Recovery: Protecting Your Assets and Dealing with “The Emergency”

Business Continuity and Disaster Recovery (BC/DR) planning is the process of developing the plans, processes and procedures to respond to the range of incidents. We start with understanding the essential functions of an organization, called Business Impact Analysis (BIA). In life, we set the same priorities: protection of family and friends, shelter, food and water and other life-giving essentials.

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ITIL as a Service Provider

Consider any service industry such as teaching, banking or restaurants. Each of these industries has its unique set of challenges – not only in its industry but also as an organization’s maturity grows. For example, as a restaurant grows from a neighborhood eatery to a national chain, the ways of working must become more formalized. This formalization enables the restaurant to be more consistent in its delivery of services and, hopefully, to be more profitable.

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Combating the Big Data Skills Gap

There is no question that companies are swimming in an ocean of data that continues expanding at an alarming rate, most of which is too unstructured to be managed. This is prompting organizations to rethink basic assumptions about the relationship between business and IT. Additionally, the emergence of specific solutions to help companies better understand big data is also uncovering a skills gap for some IT professionals. But it is also helping them understand their business better from a 360-degree view — all of which is helping generate new business insight.

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