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Most sales executives are proponents of needs-based consultative selling and believe that effective sales calls revolve around customer-centric dialogue rather than traditional sales pitches.
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Most sales executives are proponents of needs-based consultative selling and believe that effective sales calls revolve around customer-centric dialogue rather than traditional sales pitches.
Read moreMost sales executives are proponents of needs-based consultative selling and believe that effective sales calls revolve around customer-centric dialogue rather than traditional sales pitches.
Read moreAs social media systems and services like Yammer, IBM Connections, Facebook and Twitter are now replacing IT service desks, it’s wise to consider which approaches are best for social media technical support.
Read moreThe signs that it’s time to refine your leadership style are sometimes subtle. They can be easy to ignore and self-reflection isn’t always an easy task. What we know from our work is recognizing the signs and deciding how to change can reap big rewards.
Read moreManagers often get caught up in their day-to-day activities, and forget to focus on their employees. Getting caught in these leadership traps can be a drain on resources and cause your leadership to be questioned or dismissed. Focus on the positive changes you can make as a manager and you will see a positive response[…] Read More
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