Strategies to Close Skills Gaps: You and Your Organization (Part 2)

Young adults unable to find work, employers unable to fill jobs, a recent GAO study that reported substantial declines in telecommunication expertise — there has been a lot of news about the pervasiveness of skills gaps, their causes, the actual impacts and what to do about them. It’s rather confusing, because the term “skills gaps” has been hijacked to politicize an extremely wide range of issues.

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Three Ways ITIL Helps Organizations Maintain Boundaries

ITIL provides numerous best practices and guidelines that help organizations effectively configure, establish, and manage boundaries. In this blog, we will discuss three ways that ITIL promotes the definition of boundaries. First, ITIL encourages organizations to think about their IT in the form of services. Services are a way of describing a boundary between the […]

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Can’t-Miss Sessions at HiMSS15 in Chicago

As I daydream about hot, cheesy deep-dish pizza, I can’t help but to salivate over my upcoming trip to Chicago. This visit serves not only as my first time in the Windy City, but also my organization’s first attendance at a HiMSS conference. As Global Knowledge has served the health care space for many years, it’s exciting to finally have our organization represented at such a large health care IT event.

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