ITIL® Foundation Question of the Week: Value of a Service
What are the three (3) main aspects used by a customer to determine the value of a service?
Read moreTraining in Business
Training in Business Resources and Trends
Executive Coaches Finding the Experts Among the Masses
There are many experts who estimate that well over $1 billion per year is spent on executive coaching in the U.S. No doubt some of this money reaps tremendous results, but how many organizations pay attention to the quality of executive coaches and mea…
Read moreImplementing E-Learning What Standards Should You Consider
E-learning standards are a set of common rules that apply to content, authoring software and learning management systems (LMSs). They provide all stakeholders with guidelines for designing and developing content, deploying it across platforms, and ensu…
Read moreCCNP Collaboration Question of the Week: H.323 Endpoints
Which parameter should be set to prevent H.323 endpoints from registering to Cisco TelePresence Video Communication Server (VCS) automatically?
Read more8 Movies to Motivate Your Team
Movies are a great way to train and keep your employees’ attention. A number of films include lessons that align perfectly with the goals of the workplace.
Read more